At XTERIOR LIFESTYLE, we understand the importance of customer satisfaction and strive to provide the highest quality products. Please note that due to the nature of these products, they cannot be returned after the order is made.

When you purchase a tailor made product from us, our team of experts works diligently to create a unique and personalized item specifically for you. This process involves careful measurements, design considerations, and meticulous craftsmanship to ensure that the final product meets your exact specifications.

Because of the customized nature of these products, we are unable to accept returns or offer refunds once the order has been placed. We kindly ask that you carefully review all details and provide accurate measurements and preferences during the ordering process to ensure complete satisfaction.

We understand that unforeseen circumstances may arise, and we are committed to addressing any issues that may occur with your tailor made product. If there are any defects or damages upon delivery, please contact our customer support team within 48 hours of receiving your order, likewise you can discuss with our installation team while they are at your location. We will work with you to find a suitable solution.

We value your trust and confidence in our products, and we are dedicated to providing exceptional customer service. If you have any questions or concerns regarding our refund policy for tailor made products, please don't hesitate to contact our customer support team. We are here to assist you and ensure your complete satisfaction.